Service

Forbearance

Temporarily pause or reduce payments while you get back on your feet.

Forbearance is a short-term agreement with your servicer to pause or reduce mortgage payments while you recover from a specific hardship — job loss, illness, divorce, a natural disaster. It is not forgiveness; the missed amounts have to be repaid, usually through a lump sum, a repayment plan, or by tacking them onto the end of the loan. Done right, it buys you breathing room without wrecking your credit.

How it works

  1. 1

    Document the hardship

    Write a short hardship letter and gather supporting paperwork.

  2. 2

    Request forbearance in writing

    Ask your servicer for forbearance terms — duration, payment amount, and the post-forbearance repayment option.

  3. 3

    Confirm the agreement in writing

    Never rely on a verbal agreement. Get the terms in an email or letter.

  4. 4

    Plan the exit

    Decide before forbearance ends whether you will reinstate, repay over time, or convert to a modification.

Why homeowners choose this path

  • Immediate relief without losing the home
  • Better for credit than missed payments alone
  • Buys time to negotiate a longer-term solution
  • Common after qualifying federal-declared disasters